Welcome to Feasts & Treats! A platform for small home-based businesses in the food industry!
Expand your customer base and manage all your orders on a single platform!
Searching for a service provider in the food industry has never been this easy!
In line with section 14 of the Constitution of the Republic of South Africa, which section provides that everyone has the right to privacy, including the right to protection against the unlawful collection retention, dissemination, and use of personal information, and legislation namely the Protection of Personal Information Act 4 of 2013 (“POPI”) amendments and regulations including and not limited to any other applicable legislation, users hereby agree to Feasts & Treats Privacy Policy applicable to all users of the Feasts & Treats website and mobile food application software which are used to access and purchase Feasts & Treats products and services.
By subscribing to the Feasts & Treats mobile application as a service provider or consumer you agree that you have read and understood the terms of the Feasts & Treats Privacy Policy. You agree to be prompted regarding a “privacy policy update” via instant messaging notification and/or electronic mail and/or on the Feasts & Treats application. You agree to acquaint yourself with any updates hereto as may be required from time to time. We set out how, why and when Feasts & Treats uses your Personal Information so as to comply with (“POPI”).
The POPI Act provides that your personal information must be collected directly from you; though any of our multiple channels of communication; from another source, where the collection of the information will not prejudice your legitimate interests and where the collection of the information is necessary.
We process your personal information to identify you, verify your identity, create a user account and enter into a contract with you.
Further to fulfill our contractual obligations to you, provide you with information, products or services you request from us, communicate with you and provide you with information, products or services, resolving complaints and quality control.
Your information is required to notify you about changes to our platforms, services and products, terms and conditions, privacy policy or notices, and any other changes that impact our platforms, services and products.
Your information is required in order to send you information about competitions, products or services that may interest you (unless you have opted out of receiving such information) and very importantly to get feedback from you which we need to develop our products and services and grow our business, comply with any legal or regulatory obligations such as tax or financial laws and in order to undertake research and for statistical purposes. The research and statistics we get from this process do not include your Personal Information and cannot be linked to you, nor can you be identified from these statistics.
We respect your privacy and take the protection of Personal Information very seriously. To provide value service and protection to both industry and consumer alike we need to use some of your Personal Information as identified hereinbelow together with any amendments.
You warrant that the information you provide is accurate, current, true and correct and that does not impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
Persons under the age of 18 using the application are deemed to have consent from a parent or guardian to which extent Feasts & Treats may verify this consent.
TYPE OF PERSONAL INFORMATION WE COLLECT
1. First Name
2. Surname
3. Date of birth / ID number
4. Suburb
5. Mobile number
6. Emergency mobile number
7. Parent / Guardian Mobile number
8. Email
9. Password (for logging in account)
10. Orders submitted (All order details and product details related to order)
1. First Name
2. Surname
3. Date of birth / ID number
4. Email
5. Password (for logging in account)
6. Company Name
7. Food Certifificate
8. Address
9. Suburb
10. Country
11. Province
12. Service areas (all suburbs the service provider offers their services to)
13. Contact number
14. Emergency contact number
15. Contact Name
16. Website
17. Instagram Handle
18. Facebook Link
19. WhatsApp / Mobile Number
20. Service Offerings
21. Products (product code, product title, description, price, images)
Should your Personal Information change or you wish to amend and/or correct this Personal Information you can do this by updating your registered user information in your account profile.
We retain your information in so long as you engage on the application as a service provider / consumer and / or the purpose for collection thereof has expired as there may be multiple purposes; in so long as there is a legal requirement to do so subject to you requesting that we stop processing your personal information.
COOKIES AND FURTHER INFORMATION WHICH WE MAY COLLECT
1. A cookie is a small electronic file that is created on your computer’s hard drive when you browse the internet. Once the file is added, the cookie in question helps analyse the web traffic or tracks when you visit a particular site.
2. Cookies allow web applications and companies to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes, and common browsing interests by gathering and remembering information about your preferences based on your internet usage behaviour.
3. Overall, cookies help Feasts & Treats provide you with a better website and browsing experience by enabling us to look at which pages you find useful and which you do not. Like which product of ours is more popular compared to others and to send opt-in marketing or communication if you are not a registered user. A cookie does not give us access to your computer or information about you, other than the data you input into our website to identify yourself as a customer and avail yourself for contact regarding a purchase you can make.
4. Most web browsers automatically accept cookies, but upon landing on www.feastsntreats.co.za each user has to accept the use of cookies when utilising the website.
1. Log information, through online identifiers, including information on how, when, and for how long you use our Platforms and other services, the content you view, and search queries you submit.
2. Information about the technological device you use to access or use our Platforms, including the type of device you are using, how you access our platforms, your browser or operating system, and your Internet Protocol address.
3. The geographic location from which you accessed our platforms, including your device’s global positioning system signal and information about nearby wifi networks and cell towers. We get this information when you use location-enabled services.
4. Other information about you from third parties, such as social media.
ACCESS TO YOUR INFORMATION
Your information will be made available to: service providers, in order for them to liaise directly with you in the ordering or delivery of goods; Law enforcement, government officials, fraud detection agencies or other third parties when the disclosure of Personal Information is necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability or financial loss, to report or support the investigation into suspected illegal activity; our service providers (under contract with us) who help with parts of our business operations (fraud prevention, marketing, public relations, technology services etc.).
PROTECTION OF YOUR INFORMATION
Measures taken to secure personal information, but not limited to physical, technical and network security; access controls and monitoring of access; secure storage, destruction and encryption of records of Personal Information; Personal Information breach reporting and remediation. Care is to be taken by service providers and customers alike to read the Privacy policies of third parties in that Feasts & Treats cannot control how a third party uses your personal information.
ACCESS AND REPORTING
In line with POPI, you have the right to request your personal information or request the deletion thereof (information may be retained for reasons as stipulated herein above). Any complaints or queries may be referred to the Information Regulator of South Africa.